1e41f4b71Sopenharmony_ci# Fixing hb Installation Errors
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4e41f4b71Sopenharmony_ci## Garbled characters and segmentation faults occur during hb installation
5e41f4b71Sopenharmony_ci
6e41f4b71Sopenharmony_ci- **Symptom**
7e41f4b71Sopenharmony_ci  
8e41f4b71Sopenharmony_ci  During the execution of **python3 -m pip install --user ohos-build**, garbled characters and segmentation faults occur..
9e41f4b71Sopenharmony_ci
10e41f4b71Sopenharmony_ci- **Possible Causes**
11e41f4b71Sopenharmony_ci  
12e41f4b71Sopenharmony_ci  The pip version does not meet requirements. 
13e41f4b71Sopenharmony_ci
14e41f4b71Sopenharmony_ci- **Solution**
15e41f4b71Sopenharmony_ci  
16e41f4b71Sopenharmony_ci  Run the following command to upgrade pip:
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18e41f4b71Sopenharmony_ci  
19e41f4b71Sopenharmony_ci  ```
20e41f4b71Sopenharmony_ci  python3 -m pip install -U pip
21e41f4b71Sopenharmony_ci  ```
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24e41f4b71Sopenharmony_ci## "cannot import 'sysconfig' from 'distutils'" is displayed during hb installation
25e41f4b71Sopenharmony_ci
26e41f4b71Sopenharmony_ci- **Symptom**
27e41f4b71Sopenharmony_ci  
28e41f4b71Sopenharmony_ci  During the execution of **python3 -m pip install --user ohos-build**, the following information is displayed:<br>cannot import 'sysconfig' from 'distutils'
29e41f4b71Sopenharmony_ci
30e41f4b71Sopenharmony_ci- **Possible Causes**
31e41f4b71Sopenharmony_ci  
32e41f4b71Sopenharmony_ci  The **distutils** module is unavailable.
33e41f4b71Sopenharmony_ci
34e41f4b71Sopenharmony_ci- **Solution**
35e41f4b71Sopenharmony_ci  
36e41f4b71Sopenharmony_ci  Run the following command to install **distutils**:
37e41f4b71Sopenharmony_ci
38e41f4b71Sopenharmony_ci  
39e41f4b71Sopenharmony_ci  ```
40e41f4b71Sopenharmony_ci  sudo apt-get install python3.8-distutils
41e41f4b71Sopenharmony_ci  ```
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44e41f4b71Sopenharmony_ci## "module 'platform' has no attribute 'linux_distribution'" is displayed during hb installation
45e41f4b71Sopenharmony_ci
46e41f4b71Sopenharmony_ci- **Symptom**
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48e41f4b71Sopenharmony_ci  During the execution of **python3 -m pip install --user ohos-build**, the following information is displayed:<br>module 'platform' has no attribute 'linux_distribution'
49e41f4b71Sopenharmony_ci
50e41f4b71Sopenharmony_ci- **Possible Causes**
51e41f4b71Sopenharmony_ci  
52e41f4b71Sopenharmony_ci  There is a compatibility issue of python3-pip.
53e41f4b71Sopenharmony_ci
54e41f4b71Sopenharmony_ci- **Solution**
55e41f4b71Sopenharmony_ci  
56e41f4b71Sopenharmony_ci  Reinstall pip.
57e41f4b71Sopenharmony_ci
58e41f4b71Sopenharmony_ci  
59e41f4b71Sopenharmony_ci  ```
60e41f4b71Sopenharmony_ci  sudo apt remove python3-pip
61e41f4b71Sopenharmony_ci  curl https://bootstrap.pypa.io/get-pip.py -o get-pip.py
62e41f4b71Sopenharmony_ci  python get-pip.py
63e41f4b71Sopenharmony_ci  ```
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66e41f4b71Sopenharmony_ci## "Could not find a version that satisfies the requirement ohos-build" is displayed during hb installation
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68e41f4b71Sopenharmony_ci- **Symptom**
69e41f4b71Sopenharmony_ci
70e41f4b71Sopenharmony_ci  During the execution of **python3 -m pip install --user ohos-build**, the following information is displayed:<br>Could not find a version that satisfies the requirement ohos-build
71e41f4b71Sopenharmony_ci
72e41f4b71Sopenharmony_ci- **Possible Causes**
73e41f4b71Sopenharmony_ci  
74e41f4b71Sopenharmony_ci   The installation fails due to poor network connectivity.
75e41f4b71Sopenharmony_ci
76e41f4b71Sopenharmony_ci- **Solution**
77e41f4b71Sopenharmony_ci  1. Ensure that your computer has a good network connection. If the network connection is unstable, rectify the network fault and reinstall hb.
78e41f4b71Sopenharmony_ci  2. If the network is functional, run the following command to install hb by specifying a temporary PyPI source:
79e41f4b71Sopenharmony_ci     
80e41f4b71Sopenharmony_ci      ```
81e41f4b71Sopenharmony_ci      python3 -m pip install -i https://pypi.tuna.tsinghua.edu.cn/simple ohos-build
82e41f4b71Sopenharmony_ci      ```
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