1e41f4b71Sopenharmony_ci# Error Codes of the Print Service 2e41f4b71Sopenharmony_ci 3e41f4b71Sopenharmony_ci> **NOTE** 4e41f4b71Sopenharmony_ci> 5e41f4b71Sopenharmony_ci> This topic describes only module-specific error codes. For details about universal error codes, see [Universal Error Codes](../errorcode-universal.md). 6e41f4b71Sopenharmony_ci 7e41f4b71Sopenharmony_ci## 13100001 Generic Print Error 8e41f4b71Sopenharmony_ci 9e41f4b71Sopenharmony_ci**Error Message** 10e41f4b71Sopenharmony_ci 11e41f4b71Sopenharmony_ciGeneric failure of print. 12e41f4b71Sopenharmony_ci 13e41f4b71Sopenharmony_ci**Possible Causes** 14e41f4b71Sopenharmony_ci 15e41f4b71Sopenharmony_ciThe possible causes are as follows: 16e41f4b71Sopenharmony_ci1. Failed to create a task object in the **print** module. 17e41f4b71Sopenharmony_ci 18e41f4b71Sopenharmony_ci**Solution** 19e41f4b71Sopenharmony_ci 20e41f4b71Sopenharmony_ciClose the print page and try again later, or restart the device. 21e41f4b71Sopenharmony_ci 22e41f4b71Sopenharmony_ci## 13100002 RPC Error 23e41f4b71Sopenharmony_ci 24e41f4b71Sopenharmony_ci**Error Message** 25e41f4b71Sopenharmony_ci 26e41f4b71Sopenharmony_ciRPC failure. 27e41f4b71Sopenharmony_ci 28e41f4b71Sopenharmony_ci**Possible Causes** 29e41f4b71Sopenharmony_ci 30e41f4b71Sopenharmony_ciThe possible causes are as follows: 31e41f4b71Sopenharmony_ci1. Failed to obtain the SA service object. 32e41f4b71Sopenharmony_ci2. Failed to conduct inter-process communication. 33e41f4b71Sopenharmony_ci 34e41f4b71Sopenharmony_ci**Solution** 35e41f4b71Sopenharmony_ci 36e41f4b71Sopenharmony_ciClose the print page and try again later, or restart the device. 37e41f4b71Sopenharmony_ci 38e41f4b71Sopenharmony_ci## 13100003 Print Service Error 39e41f4b71Sopenharmony_ci 40e41f4b71Sopenharmony_ci**Error Message** 41e41f4b71Sopenharmony_ci 42e41f4b71Sopenharmony_ciFailure of print service. 43e41f4b71Sopenharmony_ci 44e41f4b71Sopenharmony_ci**Possible Causes** 45e41f4b71Sopenharmony_ci 46e41f4b71Sopenharmony_ciThe possible causes are as follows: 47e41f4b71Sopenharmony_ci1. Failed to start the print service. 48e41f4b71Sopenharmony_ci2. Failed to start the cups service. 49e41f4b71Sopenharmony_ci 50e41f4b71Sopenharmony_ci**Solution** 51e41f4b71Sopenharmony_ci 52e41f4b71Sopenharmony_ciClose the print page and try again later, or restart the device. 53e41f4b71Sopenharmony_ci 54e41f4b71Sopenharmony_ci## 13100004 Invalid Print Extension 55e41f4b71Sopenharmony_ci 56e41f4b71Sopenharmony_ci**Error Message** 57e41f4b71Sopenharmony_ci 58e41f4b71Sopenharmony_ciInvalid print extension. 59e41f4b71Sopenharmony_ci 60e41f4b71Sopenharmony_ci**Possible Causes** 61e41f4b71Sopenharmony_ci 62e41f4b71Sopenharmony_ciThe possible causes are as follows: 63e41f4b71Sopenharmony_ci1. Cannot find the print extension. 64e41f4b71Sopenharmony_ci2. An error occurred when printing extended parameters. 65e41f4b71Sopenharmony_ci3. An error occurred when printing the extended status. 66e41f4b71Sopenharmony_ci 67e41f4b71Sopenharmony_ci**Solution** 68e41f4b71Sopenharmony_ci 69e41f4b71Sopenharmony_ciClose the print page and try again later, or restart the device. 70e41f4b71Sopenharmony_ci 71e41f4b71Sopenharmony_ci## 13100005 Invalid Printer 72e41f4b71Sopenharmony_ci 73e41f4b71Sopenharmony_ci**Error Message** 74e41f4b71Sopenharmony_ci 75e41f4b71Sopenharmony_ciInvalid printer. 76e41f4b71Sopenharmony_ci 77e41f4b71Sopenharmony_ci**Possible Causes** 78e41f4b71Sopenharmony_ci 79e41f4b71Sopenharmony_ciThe possible causes are as follows: 80e41f4b71Sopenharmony_ci1. Incorrect printer ID. 81e41f4b71Sopenharmony_ci2. The cups failed to query the printer list. 82e41f4b71Sopenharmony_ci3. The cups failed to query the printer information. 83e41f4b71Sopenharmony_ci 84e41f4b71Sopenharmony_ci**Solution** 85e41f4b71Sopenharmony_ci 86e41f4b71Sopenharmony_ciClose the print page and try again later, or restart the device. 87e41f4b71Sopenharmony_ci 88e41f4b71Sopenharmony_ci## 13100006 Invalid Print Job 89e41f4b71Sopenharmony_ci 90e41f4b71Sopenharmony_ci**Error Message** 91e41f4b71Sopenharmony_ci 92e41f4b71Sopenharmony_ciInvalid print job. 93e41f4b71Sopenharmony_ci 94e41f4b71Sopenharmony_ci**Possible Causes** 95e41f4b71Sopenharmony_ci 96e41f4b71Sopenharmony_ciThe possible causes are as follows: 97e41f4b71Sopenharmony_ci1. Incorrect print job ID. 98e41f4b71Sopenharmony_ci2. Incorrect print job status. 99e41f4b71Sopenharmony_ci3. Cannot find the print job. 100e41f4b71Sopenharmony_ci 101e41f4b71Sopenharmony_ci**Solution** 102e41f4b71Sopenharmony_ci 103e41f4b71Sopenharmony_ciCancel the job, close the print page, or restart the device. 104