1e41f4b71Sopenharmony_ci# DeviceUsageStatistics Error Codes 2e41f4b71Sopenharmony_ci 3e41f4b71Sopenharmony_ci> **NOTE** 4e41f4b71Sopenharmony_ci> 5e41f4b71Sopenharmony_ci> This topic describes only module-specific error codes. For details about universal error codes, see [Universal Error Codes](../errorcode-universal.md). 6e41f4b71Sopenharmony_ci 7e41f4b71Sopenharmony_ci## 10000001 Memory Operation Failure 8e41f4b71Sopenharmony_ci 9e41f4b71Sopenharmony_ci**Error Message** 10e41f4b71Sopenharmony_ci 11e41f4b71Sopenharmony_ciMemory operation failed. 12e41f4b71Sopenharmony_ci 13e41f4b71Sopenharmony_ci**Description** 14e41f4b71Sopenharmony_ci 15e41f4b71Sopenharmony_ciCreating an instance fails. 16e41f4b71Sopenharmony_ci 17e41f4b71Sopenharmony_ci**Possible Causes** 18e41f4b71Sopenharmony_ci 19e41f4b71Sopenharmony_ciThe system memory is insufficient. 20e41f4b71Sopenharmony_ci 21e41f4b71Sopenharmony_ci**Solution** 22e41f4b71Sopenharmony_ci 23e41f4b71Sopenharmony_ciCheck whether memory leak occurs. 24e41f4b71Sopenharmony_ci 25e41f4b71Sopenharmony_ci## 10000002 IPC Parcel Write Failure 26e41f4b71Sopenharmony_ci 27e41f4b71Sopenharmony_ci**Error Message** 28e41f4b71Sopenharmony_ci 29e41f4b71Sopenharmony_ciParcel operation failed. Failed to write the parcel. 30e41f4b71Sopenharmony_ci 31e41f4b71Sopenharmony_ci**Description** 32e41f4b71Sopenharmony_ci 33e41f4b71Sopenharmony_ciFailed to write the data object during the IPC. 34e41f4b71Sopenharmony_ci 35e41f4b71Sopenharmony_ci**Possible Causes** 36e41f4b71Sopenharmony_ci 37e41f4b71Sopenharmony_ciFailed to write the object. 38e41f4b71Sopenharmony_ci 39e41f4b71Sopenharmony_ci**Solution** 40e41f4b71Sopenharmony_ci 41e41f4b71Sopenharmony_ciCheck whether the object value is normal. 42e41f4b71Sopenharmony_ci 43e41f4b71Sopenharmony_ci## 10000003 System Service Operation Failure 44e41f4b71Sopenharmony_ci 45e41f4b71Sopenharmony_ci**Error Message** 46e41f4b71Sopenharmony_ci 47e41f4b71Sopenharmony_ciSystem service operation failed. 48e41f4b71Sopenharmony_ci 49e41f4b71Sopenharmony_ci**Description** 50e41f4b71Sopenharmony_ci 51e41f4b71Sopenharmony_ciThe client process fails to obtain the system service. 52e41f4b71Sopenharmony_ci 53e41f4b71Sopenharmony_ci**Possible Causes** 54e41f4b71Sopenharmony_ci 55e41f4b71Sopenharmony_ciThe dependent service process is faulty. 56e41f4b71Sopenharmony_ci 57e41f4b71Sopenharmony_ci**Solution** 58e41f4b71Sopenharmony_ci 59e41f4b71Sopenharmony_ciTry again later or restart the device. 60e41f4b71Sopenharmony_ci 61e41f4b71Sopenharmony_ci## 10000004 IPC Failure 62e41f4b71Sopenharmony_ci 63e41f4b71Sopenharmony_ci**Error Message** 64e41f4b71Sopenharmony_ci 65e41f4b71Sopenharmony_ciIPC failed. 66e41f4b71Sopenharmony_ci 67e41f4b71Sopenharmony_ci**Description** 68e41f4b71Sopenharmony_ci 69e41f4b71Sopenharmony_ciThe IPC fails. 70e41f4b71Sopenharmony_ci 71e41f4b71Sopenharmony_ci**Possible Causes** 72e41f4b71Sopenharmony_ci 73e41f4b71Sopenharmony_ciThe system service is abnormal or the IPC data is abnormal. 74e41f4b71Sopenharmony_ci 75e41f4b71Sopenharmony_ci**Solution** 76e41f4b71Sopenharmony_ci 77e41f4b71Sopenharmony_ciTry again later or restart the device. 78e41f4b71Sopenharmony_ci 79e41f4b71Sopenharmony_ci## 10000005 Application Not Installed 80e41f4b71Sopenharmony_ci 81e41f4b71Sopenharmony_ci**Error Message** 82e41f4b71Sopenharmony_ci 83e41f4b71Sopenharmony_ciThe application is not installed. 84e41f4b71Sopenharmony_ci 85e41f4b71Sopenharmony_ci**Description** 86e41f4b71Sopenharmony_ci 87e41f4b71Sopenharmony_ciThe application is not installed. 88e41f4b71Sopenharmony_ci 89e41f4b71Sopenharmony_ci**Possible Causes** 90e41f4b71Sopenharmony_ci 91e41f4b71Sopenharmony_ciThe application is not installed or has been uninstalled. 92e41f4b71Sopenharmony_ci 93e41f4b71Sopenharmony_ci**Solution** 94e41f4b71Sopenharmony_ci 95e41f4b71Sopenharmony_ciCheck whether the application exists. 96e41f4b71Sopenharmony_ci 97e41f4b71Sopenharmony_ci## 10000006 Failed to Obtain Application Information 98e41f4b71Sopenharmony_ci 99e41f4b71Sopenharmony_ci**Error Message** 100e41f4b71Sopenharmony_ci 101e41f4b71Sopenharmony_ciFailed to get the application information. 102e41f4b71Sopenharmony_ci 103e41f4b71Sopenharmony_ci**Description** 104e41f4b71Sopenharmony_ci 105e41f4b71Sopenharmony_ciThe client process fails to obtain application information from the service. 106e41f4b71Sopenharmony_ci 107e41f4b71Sopenharmony_ci**Possible Causes** 108e41f4b71Sopenharmony_ci 109e41f4b71Sopenharmony_ci1. The value of **beginTime** or **endTime** is invalid. 110e41f4b71Sopenharmony_ci2. The application is not installed or has been uninstalled. 111e41f4b71Sopenharmony_ci3. The value of **intervalType** is invalid. 112e41f4b71Sopenharmony_ci 113e41f4b71Sopenharmony_ci**Solution** 114e41f4b71Sopenharmony_ci 115e41f4b71Sopenharmony_ciCheck whether the input parameters are valid and whether the application exists. 116e41f4b71Sopenharmony_ci 117e41f4b71Sopenharmony_ci## 10000007 Time Operation Failure 118e41f4b71Sopenharmony_ci 119e41f4b71Sopenharmony_ci**Error Message** 120e41f4b71Sopenharmony_ci 121e41f4b71Sopenharmony_ciFailed to get the system time. 122e41f4b71Sopenharmony_ci 123e41f4b71Sopenharmony_ci**Description** 124e41f4b71Sopenharmony_ci 125e41f4b71Sopenharmony_ciThe system service fails to obtain the system time. 126e41f4b71Sopenharmony_ci 127e41f4b71Sopenharmony_ci**Possible Causes** 128e41f4b71Sopenharmony_ci 129e41f4b71Sopenharmony_ciThe system is abnormal. 130e41f4b71Sopenharmony_ci 131e41f4b71Sopenharmony_ci**Solution** 132e41f4b71Sopenharmony_ci 133e41f4b71Sopenharmony_ciTry again later or restart the device. 134e41f4b71Sopenharmony_ci 135e41f4b71Sopenharmony_ci## 10100001 Duplicate Application Group Operation 136e41f4b71Sopenharmony_ci 137e41f4b71Sopenharmony_ci**Error Message** 138e41f4b71Sopenharmony_ci 139e41f4b71Sopenharmony_ciRepeated operation on the application group. 140e41f4b71Sopenharmony_ci 141e41f4b71Sopenharmony_ci**Description** 142e41f4b71Sopenharmony_ci 143e41f4b71Sopenharmony_ciOperating the application group, for example, setting an application group or registering or deregistering a callback for application group changes, fails. 144e41f4b71Sopenharmony_ci 145e41f4b71Sopenharmony_ci**Possible Causes** 146e41f4b71Sopenharmony_ci 147e41f4b71Sopenharmony_ciThe application group to set already exists, or the callback for application group changes to register or deregister has already been registered or deregistered. 148e41f4b71Sopenharmony_ci 149e41f4b71Sopenharmony_ci**Solution** 150e41f4b71Sopenharmony_ci 151e41f4b71Sopenharmony_ciDo not repeatedly set application groups, or register or deregister a callback for application group changes. 152e41f4b71Sopenharmony_ci 153e41f4b71Sopenharmony_ci## 10100002 Failed to Obtain Application Group Information 154e41f4b71Sopenharmony_ci 155e41f4b71Sopenharmony_ci**Error Message** 156e41f4b71Sopenharmony_ci 157e41f4b71Sopenharmony_ciFailed to get the application group information. 158e41f4b71Sopenharmony_ci 159e41f4b71Sopenharmony_ci**Description** 160e41f4b71Sopenharmony_ci 161e41f4b71Sopenharmony_ciThe client process fails to obtain the application group information. 162e41f4b71Sopenharmony_ci 163e41f4b71Sopenharmony_ci**Possible Causes** 164e41f4b71Sopenharmony_ci 165e41f4b71Sopenharmony_ci1. An incorrect bundle name is passed. 166e41f4b71Sopenharmony_ci2. The application is not installed or has been uninstalled. 167e41f4b71Sopenharmony_ci 168e41f4b71Sopenharmony_ci**Solution** 169e41f4b71Sopenharmony_ci 170e41f4b71Sopenharmony_ciCheck whether the bundle name is valid and whether the application exists. 171